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How evosnow Handles Your Personal Information

When you open an account or send a deposit through GCash, Maya, or InstaPay, you share personal information with us — and this policy explains exactly what we collect, why we need it, and how we keep it protected.

Account data stays with evosnowGCash, Maya, InstaPay transactions securedYou can request access or deletionNo data sold to third partiesContact our privacy team any time
evosnow How evosnow Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about your data, want to correct account details, or need to request deletion of your information, our support team handles privacy matters directly. You can reach us through the channels below. For account-specific requests — like updating the mobile number tied to your GCash or Maya wallet — our live chat team can verify your identity and action the change on the same session.

Team online

Live Chat

Start a chat session from the account menu. Our team can verify your identity and handle data requests, including wallet-linked detail updates, in real time.

Email Support

Send your privacy request to our support email. Include your registered mobile number and the specific data concern so we can act on it without unnecessary back-and-forth.

Account Settings

Basic profile corrections — like your display name or contact number — can be updated directly inside your account settings page without contacting support.

DATA SECURITY PRACTICE

How We Protect and Manage Your Information

Security on your account and your payment data is not optional — it is built into how this platform runs. Below are the four areas we apply consistently across every account, whether you are depositing via GCash in Manila or using InstaPay from anywhere else in the Philippines where the service is available and local law permits.

Encrypted Connections

All data between your device and our servers travels over SSL encryption. This covers your login credentials, account details, and any transaction data you submit through the deposit flow.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby performs. You can adjust cookie preferences through your browser settings at any time.

Data Retention Policy

We retain your account data for as long as your account is active and for a period after closure as required by applicable law. Once the retention period ends, we delete or anonymise your records.

Access and Correction Rights

You have the right to request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion where no legal obligation requires us to keep it.

Common Questions About Your Data on evosnow

These are the privacy questions we hear most often. If yours is not listed here, our live chat or email support team can help you directly with account-specific data concerns.

We collect your name, email address, contact number, and date of birth at registration. Your GCash or Maya account reference is recorded only when you initiate a transaction, not stored in advance.

We share data only with service providers who need it to operate specific functions — payment processors like InstaPay rails or identity verification partners. They cannot use your data for any other purpose.

Contact our privacy team via live chat or email, provide your registered mobile number for verification, and we will send you a summary of the data we hold linked to your account.

Yes. Submit a deletion request through live chat or email. We will process it after confirming your identity. Some records may be kept if applicable law requires retention after account closure.

No. Your GCash or Maya PIN is never transmitted to or stored by us. Authentication for those wallets happens entirely inside the GCash or Maya app on your device.

We use session cookies for account login and analytics cookies to monitor lobby performance. You can disable non-essential cookies in your browser settings without affecting your account login.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.